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Lieferando (Just Eat Takeaway) fired all of its riders in July 2025. The shock move saw 1,000 riders and 65 operational staff lose their jobs, as the company moves to a ‘self-employed’ model in the central European country.  The mass firing came despite the fact that Lieferando Austria had previously singed collective agreements with the […]

The collective agreement for bicycle couriers and food delivery operators was negotiated between the Austrian Transport and Services Union Vida and the Association for freight transport with the Austrian Chamber of Commerce. The agreement, finalised in September 2019 and entered into force on 1st January 2020, was the first collective agreement for bicycle couriers in […]

When the platform first arrived in Austria in the autumn of 2015, most couriers were directly employed under traditional contracts of service. As a result, the platform’s workforce felt closely involved in the operations of the company, and enjoyed perks such as access to a local garage which served as a place to look after […]